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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8986 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22872 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 485369 Views
  • 0 replies
  • 12 Helpful

Link my product

Dear team , I’m Rajasekhar actually I paid bills but one issue.that was I registered EE but my was not linking multiple times I’m trying to link no use cloud you please help me . [Mod edit: Please do not share personal details such as your full name,...

is the EE website the worst site of the mobile giants ?

This site is appalling.Anything you want to change online is literally impossible to do, it just spins or blocks you.i have 4 lines and have been a customer for 7 years.i wanted to change my spend caps and have tried 13 times in the last 4 weeks.This...

gb190 by Visitor
  • 457 Views
  • 5 replies
  • 0 Helpful

Resolved! Bills and Payments

I can’t change my payment information. My app looks like it has changed to the web version and I can’t change my payment information for days now 

Kurirai by Visitor
  • 332 Views
  • 1 replies
  • 0 Helpful