EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Chat

I am trying to chat with someone to make an upgrade/ discuss my upgrade options.

Issue upgrading

Hello, im trying to upgrade my contract on the website, due to difficult hearing. One thread told me to message UP to 150, which did not work so now im attempting to use the website.im logged in, but it says “login to upgrade” no matter how many time...

I need to activate please

Resolved! The EE app shows 2 messages? How do I access these?

They appear in red on the app but I can’t find them anywhere when I open the app?

Very good

Good

this website is useless

I get the email saying my bill is ready to view and I click the link that says click here to see your bill and it takes me to this website with not a single bill visible anywhere, useless instructions that don't even work and no way find my bill or m...

Speed

Hi you promised me for good internet but we can’t even see youtube ??

Resolved! How to get help on line

I can not get my bill online I do not have apps to download Bring back BT

Resolved! Netflix cancelled by EE

Took out a new contract this month, part of it included an Inclusive Extra to Netflix. It's been working fine for the few weeks but now Netflix emailed me to say I needed to update my payment details. It was a legit request as my Netflix app brought ...

EE app and website

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