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Why can’t I select the upgrade button?

MacMariner
Explorer

‎21-09-2024 01:18 PM

Seems EE are missing out on potential upgrades because it is not possible to select the Upgrade button via their app or web site what is going on here?

I have seen other posts and the usual lazy EE replies to call 150 but I’m not doing this can they fix their web site otherwise I’m off elsewhere ?

Upgrade Button Doesn’t Work

IMG_7306.png

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎21-09-2024 02:04 PM

Hi @MacMariner 

Are you within your upgrade window.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
MacMariner
Explorer
In response to Northerner

‎21-09-2024 02:10 PM

Yep I’m on 30 day rolling sim only contract and being invited to upgrade 

0 Helpful