Link products

[Paulmcg1]

I can't seem to find any details of my mobile phone on the app or website, I can only see my broadband, it's not a new contract. Thanks

[Michael_D]

Hi @Paulmcg1 

Thanks for coming to the community.

Have you been able to view your mobile plan details in the past in the app and website?

If you scroll to the bottom of the home page on the EE app, are you able to link your mobile account?

Michael

[Paulmcg1]

I have tried that, and it says already linked.? Thank 

[Michael_D]

Thanks for trying @Paulmcg1

If it is saying it is already linked, I'd recommend speaking to our tech guides, so they can bring up your account and have a look at the settings.

Michael