What is a code 500 quota violation

[Lionel7]

I'm trying to link broadband to my mobile phone account. 

[Alex_H]

Hi @Lionel7,
 

Is this the Link a product button you are clicking when logged in? When is it the error comes up, straightaway when clicking that button? 

Have you tried accessing the page on a different browser or device to see if the error is still encountered? 

Alex
 

[Kay176]

I have this same issue. It does this on safari and google chrome it does it after i put the account number for my broadband in and tries to take me to the next page then give me code 500 quota violation error and i haven’t been able to contact my internet to my account because of this.

[Ali_A]

Thanks for joining us on Community @Kay176 

I'd recommend reaching out to our Broadband Care Team to report this, where a guide will be able to resolve the error for you and help link your Broadband to your online access. 

Ali