NHS upgrade codes - existing customer

kiwi60 · ‎20-09-2024

Upgrade time

Existing EE customer:

I have an iPhone 14.

not really wanting to upgrade handset so looking at SIM only.

Blue light/NHS discount/EE perk codes are all not working. Invalid code message is displayed when I try to order on my phone and I-pad. I thought it was because I was looking for SIM only. However, when I change my order to an iPhone 15, exact same problem.

Are these discounts actually available ?

Northerner · ‎20-09-2024

Hi @kiwi60

Your code won't work if the deal you are looking for is already discounted or subject to a deal.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎20-09-2024

Hi @kiwi60

Your code won't work if the deal you are looking for is already discounted or subject to a deal.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

kiwi60 · ‎20-09-2024

Thank you!
So, literally all SIM only deals (bar 1) 😂😂.
Will check again but the phone deals were not on offer - but will check!
Thanks again
Sent from my iPhone