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NHS upgrade codes - existing customer

kiwi60
Explorer

Upgrade time

Existing EE customer:

I have an iPhone 14.

not really wanting to upgrade handset so looking at SIM only.

Blue light/NHS discount/EE perk codes are all not working. Invalid code message is displayed when I try to order on my phone and I-pad.  I thought it was because I was looking for SIM only. However, when I change my order to an iPhone 15, exact same problem.

Are these discounts actually available ?

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @kiwi60 

Your code won't work if the deal you are looking for is already discounted or subject to a deal. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @kiwi60 

Your code won't work if the deal you are looking for is already discounted or subject to a deal. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Thank you!
So, literally all SIM only deals (bar 1) 😂😂.
Will check again but the phone deals were not on offer - but will check!
Thanks again
Sent from my iPhone