Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
This new app is total crap 90% of items in the app don’t open
I need tochange my daughters cap for international roaming
Please can you change my date of birth on my account. Keeps saying I’m not the account holder
I log in to my account but when I try to go to the shop it says I can not log in but I can still upgrade or buy a new device, however it won't let me do anything. This has been like this for over 3 weeks. Any help please
Hi,I’d like to add an additional line to my account (I have 2 lines already) and use a F&F discount but I don’t want to use FlexPay, I just want to use the traditional plans. I seem to be able to upgrade my two plans at the moment to normal handset p...
Hi I haven't got a credit card only debit card and want to turn parental control off could you please help me
I hate this new app@EE
Can I please change my address I have recently moved
Hi,I brought my phone in for repair and I checked online and it states that I can view my quote online and pay for it. However the button does nothing. I phoned the store and they said I had to come in, I phoned 150 and they were very unhelpful. The...
I cannot share data across my daughters as the app is down, what is going on????
