EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

, i need a puck number

New to EE but cannot add Mobile EE sim to mobile app

Hi I have been unable to add my EE sim as a product to the mobile EE app.I am stuck on getting a verification code sent to my mobile number.i recently got my old existing number transferred to EE which was transferred over successfully on 09.05.24. P...

Unable to view bills in app or web

I don’t have the option to view my bills or payments either in the app or on web. Anyone else having the same issue?

How can the EE app be so terrible?

I mean seriously, do they just spend all thier budget on marketing?? The fact that to do half the things you need to do on their, it takes you out of the app on loads a webpage instead is really annoying, whats even the point of the app at that point...

Resolved! Unable to Login to my account and I am overseas and cannot access the network

Prior to leaving for an overseas trip I attempted to Login to my account and as has been the case for some months the Login doesn't work - stating a network error. I then attempted to contact you Bank Holiday Monday however you were closed and so I ...

Resolved! Re: account PIN

I forgot my PIN

Resolved! When does my contract end

Resolved! Link business phone to personal account

Hello,I’ve been provided with a business phone on a business contract and I was told I could pick n inclusive benefit from a list of options.In order to pick my inclusive benefit, I created an ee account and tried to link my business phone. I get the...

Error when changing Price Plan: Bad Message 431

HiI was looking to change my 30 Day SIM only price plan as I'm only using 25GB. When I select change price plan I get the following browser error:Bad Message 431 reason: Request Header Fields Too Large Does anyone know who needs to know about this? R...

EE perks

Trying to get my code from EE Perks but it says my account has been deactivated as I didn’t register in time. It will not allow me to re register as it says I’m already registered