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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589635 Views
  • 0 replies
  • 12 Helpful

EE perks

Trying to get my code from EE Perks but it says my account has been deactivated as I didn’t register in time. It will not allow me to re register as it says I’m already registered 

Resolved! Bill

Hi I am just wondering what my bill is for my next payment on 15th may 

Linking products to account

I am having 2 problemsFirst my the account to which my products are linked appears to be linked to the mobile number that I moved from when keeping my original one. Could be something else?Second it is impossible to contact a person to speak to using...

John5527 by Explorer
  • 554 Views
  • 2 replies
  • 2 Helpful

Re: Cannot view plans and data usage on myEE app

I can view my plan on the mobile app but NOT the usage. When I try to view this I get a message " Sorry we're having problems loading your usage. Please refresh the page or try again later". I phoned 03301231105 and was told it would take another wee...

Resolved! EE App

How long is it going to take for the EE App to get fixed for goodness sake! ? 2 days out of service is ridiculous. Get on with it please or just put out an update. 

BS001 by Explorer
  • 436 Views
  • 2 replies
  • 0 Helpful