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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 597226 Views
  • 0 replies
  • 12 Helpful

Error 404 on gifting data - June 10th 2024

You really have to wonder about the operations team at EE. Just exactly how do you end up with a major feature of your website (and app) being unavailable on a Monday morning?Are automated healthchecks and alerts something for "everyone else" but EE ...

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cpharvey by Valued Contributor
  • 526 Views
  • 2 replies
  • 0 Helpful

Resolved! EE app useless

This has probably been discussed once or twice per thousand times to the power of 100. All I am trying to do is track my mobile data usage and see my bills going forward, which is proving impossible so far.  Apart from joining EE and trying to use th...

J032 by Contributor
  • 1047 Views
  • 7 replies
  • 2 Helpful

Discounted code

HiEE app has discounted code options, below are my questions-How to buy it? Is it going to be added to my bill or I need to pay by card?Once purchased, what will be the validity of discount?Can I share it to my family?

Rky by Prodigious Contributor
  • 496 Views
  • 2 replies
  • 0 Helpful

EE App add another SIM

Open EE App > shop > add another SIM > SIM Only > Select Plan > then journey is lostThis happens many times then I contacted customer support and ordered new SIM

Rky by Prodigious Contributor
  • 417 Views
  • 1 replies
  • 0 Helpful