Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Dear [EE Telecom Service], I hope this message finds you well. I recently had to update my bank card information associated with my account. As a result, I kindly request your assistance in updating my records accordingly. I've already ordered a new ...
Chat live is not working haven't seen chat live for weeks now and every time I log in says something went wrong the app is not working probably and I need chat available I have logged in I have seen no chat option
Where is the account settings button?
Every time I open the ee app it asks me to logon and create a pin. Is this a general bug impacti g everyone .. it's so annoying.
Hi ,i would like to change my address
I woke up Tuesday morning this week login to my EE app and found I no longer have access to my mobile account only my broadband account try Phone 150 to get this fixed, but all they keep doing is asking for my IPV4 and I will not give it as private t...
bruh this website is so annoying Im buying the pay monthly and at checkout process. I have been trying to do this on 4 different devices and for 2 weeks but it never work at all. Error at every step and i cannot do anything, so terribleI called 150 a...
Does anyone have issues with linking accounts (2 mobiles and internet), which prevents me from seeing them on the app. Also, hey had completely the wrong email address, one that I’ve never had which apparently gets changed but due to the new system, ...
You may die waiting and working for resolution. You will be passed from pillar to post, forced to repeat security every time, and to repeat your story again and again. No matter how much they inconvenience, aggravate, insult, frustrate, intimidate or...
