Hello @Wes1947 ,
Welcome to the community,
Most do not have a problem with the app. What problem are you encountering? When were you trying to use it, as maintenance does take place at night, when less busy, rather than during the day, when businesses and customers are more likely to use it.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
