Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Is anyone else having problems with the online app. It keeps saying sorry we're having problems. I just want to check my bill
Been getting website under maintenance for weeks.
Approximately 3 weeks ago I ordered a new galaxy watch online. I received acknowledgement of the order to be delivered to weston super mare store.after that nothing.Checked my app earlier this week and the watch has appeared in my billing section of ...
hi how do i add another bank card onto my ee account ?
Hello,I am having a problem in linking My SIM card to the EE app. It is a pay to go card. Thanks
The EE app had been updated on my phone but my bills and plans are not loading. Any suggestions?
It says that I have data but it doesn't work
Same issue for me and once I select Manage numbers it shows this:So I assume this can't be changed by yourself.It is very weird as I have been the account holder and payer for years, in fact I can view and pay bills, view the usage, buy adds-on, but ...
There seems to be a problem with the EE app. When I am trying to get some information about roaming charges abroad, once I have put the destination in I can not get any further in the app, there is no DONE or NEXT button to press.
