Skip to main content
Forum FAQ's

EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 603267 Views
  • 0 replies
  • 12 Helpful

Resolved! Roam abroad pass

I have 5 numbers on my account- mine, my husband’s and those of my 3 children. Do I pay one monthly roaming fee for all, or do I pay a fee for each number? Thank you!

BT and EE Separate accounts

I have BT Broadband in my main accountI also have an EE PAYG mobile phone in another account.Is there a way of linking the accounts together?

myee64 by • Investigator
  • 439 Views
  • 1 replies
  • 1 Helpful

On my EE on app and website.

Why does it show the website that my EE TV service is linked on my EE mobile account and when I go to the my EE app it it don't show my TV services as it says get TV and sports?

Lukeg33 by • Established Contributor
  • 405 Views
  • 1 replies
  • 0 Helpful

Resolved! Re: Cannot view plans and data usage on myEE app

Only just signed up to EE from Giff gaff, and have to say for a big company your app is atrocious. Just hoping your service is better. I can’t find anything to do with my account or usage on the app it just wants to sell me something.

Home page not loading

On my laptop I can login to EE but the home page won't load. I get a message - we're working on it .... please  wait a minute and refresh.(2005)It's been like this for over a week. After logging in I can see my profile details but not view my plan bu...

andrew_k by • Investigator
  • 3295 Views
  • 21 replies
  • 1 Helpful

Resolved! How can I add my new phone to my profile

I can’t get my new phone added to my EE account. It wants me to register again even though I have already registered with my pay as you go phone. I also can’t get my new sin card activated or use mobile date 

Downloading PDF

Tried numerous times to get a PDF of my bill google says go to EE app-manage-bills and payments then download but there is not a bills and payments section in the manage section the **bleep** is this **bleep** about 

Tyrin by • Investigator
  • 1784 Views
  • 8 replies
  • 0 Helpful
Most solutions
More
Top Helpful authors
More