EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 599272 Views
  • 0 replies
  • 12 Helpful

Looks like you’ve linked already

I have 2 SIM contract and one SIM my friend use other one new contract I use and I try everything to link my new contract to see my bill and check my account but unfortunately at say Looks like you have linked already I keep getting this error Thanks...

Dkadr1 by Investigator
  • 747 Views
  • 4 replies
  • 0 Helpful

Won't allow me to pay my bill

My bill is due to be paid today but the app and the website keeps giving me an error message saying unable to take payment saying 'sorry something's gone wrong'What are the chances that they are happy to charge me a late payment fee once it has been ...

Error 404 on gifting data - June 10th 2024

You really have to wonder about the operations team at EE. Just exactly how do you end up with a major feature of your website (and app) being unavailable on a Monday morning?Are automated healthchecks and alerts something for "everyone else" but EE ...

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cpharvey by Valued Contributor
  • 540 Views
  • 2 replies
  • 0 Helpful

Resolved! EE app useless

This has probably been discussed once or twice per thousand times to the power of 100. All I am trying to do is track my mobile data usage and see my bills going forward, which is proving impossible so far.  Apart from joining EE and trying to use th...

J032 by Contributor
  • 1086 Views
  • 7 replies
  • 2 Helpful

Discounted code

HiEE app has discounted code options, below are my questions-How to buy it? Is it going to be added to my bill or I need to pay by card?Once purchased, what will be the validity of discount?Can I share it to my family?

Rky by Prodigious Contributor
  • 506 Views
  • 2 replies
  • 0 Helpful