05-09-2024 08:41 PM
I was trying to look into getting a Samsung Tab S6, but I can't get past the deals page. I've logged in, every time I click "Get This Deal" it redirects me to the "What are you looking for?" page here https://shop.ee.co.uk/what-do-you-want-to-do-today
So from there I've clicked "Get a new device", gone to Tablets and found the S6. As soon as I click Get This Deal it redirects me back that link every time. This is infuriating, it happens no matter what product I select. And there's no explanation as to why it's happening. I'm logged in, there are no error messages whatsoever. It's just redirecting me in circles.
05-09-2024 09:02 PM
Hi @JordonP
The Samsung Tab S6 was discontinued years ago the current tablet is S9.
https://ee.co.uk/computing-tablets/add-pay-monthly-tablets-gallery/samsung?expanded=deals
Thanks
05-09-2024 10:02 PM
Heya,
Sorry i copy and pasted from a previous thread (that didnt have a solution) as its the same problem but for the majority of the website! It's a shame that this seems to be an issue for such a long period of time. Doubt i'll get a solution haha
06-09-2024 02:40 PM
Hi @JordonP,
Welcome to the Community!
We don't want you to have any trouble adding anything to your plan, so I can understand your frustration. I'd recommend giving our team a call, and they can double check your eligibility for another line, to see if this may be why you're having trouble.
Rach