Keep getting redirect to "What are you looking for?
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05-09-2024 08:41 PM
I was trying to look into getting a Samsung Tab S6, but I can't get past the deals page. I've logged in, every time I click "Get This Deal" it redirects me to the "What are you looking for?" page here https://shop.ee.co.uk/what-do-you-want-to-do-today
So from there I've clicked "Get a new device", gone to Tablets and found the S6. As soon as I click Get This Deal it redirects me back that link every time. This is infuriating, it happens no matter what product I select. And there's no explanation as to why it's happening. I'm logged in, there are no error messages whatsoever. It's just redirecting me in circles.
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05-09-2024 09:02 PM
Hi @JordonP
The Samsung Tab S6 was discontinued years ago the current tablet is S9.
https://ee.co.uk/computing-tablets/add-pay-monthly-tablets-gallery/samsung?expanded=deals
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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05-09-2024 10:02 PM
Heya,
Sorry i copy and pasted from a previous thread (that didnt have a solution) as its the same problem but for the majority of the website! It's a shame that this seems to be an issue for such a long period of time. Doubt i'll get a solution haha
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06-09-2024 02:40 PM
Hi @JordonP,
Welcome to the Community!
We don't want you to have any trouble adding anything to your plan, so I can understand your frustration. I'd recommend giving our team a call, and they can double check your eligibility for another line, to see if this may be why you're having trouble.
Rach
