How to find menu on the app

[Wilky11]

When I log in to the app, I can not get a menu to come up. I can't manage my account. 

[Northerner]

Hi @Wilky11 

Are you on Android or IOS.

Thanks 

[Wilky11]

Hi ,
I'm on android.

[Katie_B · Accepted solution]

Hi @Wilky11. 

When logging in to your EE app your should see Manage on the tab across the bottom of the screen. 

Katie

[sarah1204]

Then what? There's no 'menu' tab under 'manage'

[James_B]

What are you trying to do in the app, @sarah1204?

James

[janecvx]

I am trying to see how much data I have used up, but there is no option to see it. I’ve linked my device, my number and my sim, and still nothing shows up. I’ve tried to link the device again but it says ‘you’ve already linked it’.

[Katie_B]

Hi @janecvx. 

Thanks for coming here. 

Do you have the latest version of the app?

Have you tried logging out then back in?

Katie

[janecvx]

hi, thank you i just logged out and then in again and it worked

[Katie_B]

That's great to hear @janecvx. 

Thanks for coming back and letting us know. 

Have a great day,

Katie 🙂