EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Why can't I see my bill online?

I've been trying for a few days to log on and see my bill but everytime I press the button to "view bill" it just sends me to a black screen saying that it can't be loaded. I've also tried texting 150 for my bill and gotten nothing from there as well...

Resolved! Edit profile

How do I change mobile number on profile. Kept old number that has switched over but the number that came with the sim is showing on my profile and I can’t edit it as it doesn’t exist so a pin can’t be sent to edit it. I did speak to customer service...

EE app - Google Play Store - text descriptions

Is there anyway to change the text flow/alignment in the Google Play Store, EE app, text description? It's odd!ee app text description - Google Play Store

ee-app-text-description-google.play---.PNG

New SIM card

I am writing in response to your recent text message regarding my new contract and arrival of new SIM card for my mobile phone.Unfortunately, I have yet to receive the new SIM card, and as a result, my old SIM card has been disconnected, leaving me w...

'BLOCKED'

When I go to ee.co.uk, I often get a white screen with just the word 'BLOCKED' in the top left hand corner.This persists even after I've cleared cookies. Any ideas?I'm using Chrome on Windows, over Plusnet full fibre.

Resolved! Can’t remove EE notification from app

I’ve got a notification showing on the EE app and I can’t remove it, there’s nothing in the app I can do to remove it.I’ve turned off notifications and turn them back on again and this doesn’t solve the issue. I’ve removed the app and reinstalled and...