08-02-2025 08:55 AM
How can i find live chat with EE
Solved! See the answer below or view the solution in context.
08-02-2025 10:12 AM
@Beafy19 , are you on contract? Then click help at the bottom of the app on the right and you will find it there, but only if you are a contract customer.
08-02-2025 09:03 AM
@Beafy19 Live chat is available via the EE app under help. Live chat is also only available to contract customers.
08-02-2025 09:04 AM
Still. Cant find it on app
08-02-2025 10:12 AM
@Beafy19 , are you on contract? Then click help at the bottom of the app on the right and you will find it there, but only if you are a contract customer.
02-03-2025 09:00 PM
Hi I can't find live chat and I need to talk to someone asap
03-03-2025 08:49 AM
Hi @Allanjohn11
Welcome to the Community.
If you're a pay monthly mobile customer you can find the messaging service within the EE app then head to the Help section. There should be a "Message Us" option showing.
See other ways to contact us.
Linzi
24-05-2025 07:33 PM
I have a question for you
25-05-2025 08:01 AM
Hi @Mihai40 Although we're not a live chat service, we can certainly try to help if you have a question?
Chris S
11-07-2025 11:29 PM
Hi would like to no why you cancelled Netflix account
12-07-2025 10:10 AM
Hi @yasminali1965
We don't have account access here in the Community Forums, please give our Customer Service team a call where a guide will be able to check your account for you.
Ali