Live chat

Beafy19 · ‎08-02-2025

How can i find live chat with EE

Schockwave · ‎08-02-2025

@Beafy19 , are you on contract? Then click help at the bottom of the app on the right and you will find it there, but only if you are a contract customer.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Chris_B · ‎08-02-2025

@Beafy19 Live chat is available via the EE app under help. Live chat is also only available to contract customers.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Beafy19 · ‎08-02-2025

Still. Cant find it on app

Schockwave · ‎08-02-2025

@Beafy19 , are you on contract? Then click help at the bottom of the app on the right and you will find it there, but only if you are a contract customer.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Allanjohn11 · ‎02-03-2025

Hi I can't find live chat and I need to talk to someone asap

Linzi_H · ‎03-03-2025

Hi @Allanjohn11

Welcome to the Community.

If you're a pay monthly mobile customer you can find the messaging service within the EE app then head to the Help section. There should be a "Message Us" option showing.

See other ways to contact us.

Linzi