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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 588977 Views
  • 0 replies
  • 12 Helpful

Resolved! How do I change home address?

Hi all,I have looked on the EE app and on the website and cannot find where to change my billing and delivery address. I can see the help things about changing but cannot see an actual place to change it. Any help appreciated! Thank you 

Not logging in and letting me upgrade

 how many others are still getting this fault? I'v also went on to cancel my 2 of my contracts and they are offering me a cracking deal (unlimited everything and roaming for £12pm) but instead of leaving but won't actually let me accept it! It tells ...

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Resolved! Change of address

I've changed address but can't change online as service is constantly down. Can I change address in the shop. Thanks, Craig 

Craig246 by Visitor
  • 436 Views
  • 1 replies
  • 2 Helpful

Resolved! Online chat/support

My phone has been stolen, but the only way it seems to contact EE is by calling them -- how can I call them if I have no phone?  I cannot see any online customner support -- HELP, how do EE make themselves available to people who cannot make a phone ...

Resolved! EE APP

In short, I left EE and came back 4 weeks later. I cannot now use the app with the same number. Just get account closed message. EE associate says I can't use it without a different email address.  Even then, as soon as I put my number in, I get an A...

Early upgrade

Anyone else having problems with upgrading and it comes up with this message …. When It says log in I do then i go into the upgrade page and then I drop down banner says “Unfortunately, we couldn't log you in, but you can still buy or upgrade - just ...