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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8975 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22861 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 485110 Views
  • 0 replies
  • 12 Helpful

Inclusive add-on

I'm trying to change my inclusive add-on but I am unable to because of a technical issue. I'm having this problem on both website and the app, is anyone else having this problem?  

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FlashPara by Investigator
  • 307 Views
  • 1 replies
  • 0 Helpful

Link phone account to app

When using the app it shows my broadband account but not our mobile account the myself and my wife have EE. When zi try to link these it says they are already linked to another account. Can you assist please.Thanks Dave

DaveJR by Established Contributor
  • 1105 Views
  • 12 replies
  • 1 Helpful

WEBSITE

THE WORST WEBSITE IN THE WORLD WAS ONCE B&Q.. IT IS NOW EE WITHOUT A DOUBT..ABSOLUTE CRAP SLOW NOTHING WORKS AND TOTALY USELESS NOTHING WHAT YOU WOULD EXPECT..PRESS HOME AND YOU GET A LIST OF IRELAVANT LINKS NOTHING AT ALL ABOUT ME... IF YOU WANT UPG...

xsoniax by Explorer
  • 340 Views
  • 2 replies
  • 6 Helpful

Resolved! Live chat

Where's it gone now takes to a page with a load of waffle 

Sarahs1986 by Valued Contributor
  • 2751 Views
  • 39 replies
  • 3 Helpful

Manage not working on app

Whenever I go to manage on my app it shows up with broadband mobile accessories and gaming rather than what it usually would show. This is very annoying because I want to set up direct debit and I can’t  

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