Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Since all of my mobile and broadband services were moved over to EE I have had nothing but bad service. I cannot contact anyone by phone, the live chat service doesn't work, all I want is a new EE TV box, and I am unable to contact anyone!! I am now ...
When I am on the EE Community and use the My EE hyperlink "header" (https://id.ee.co.uk/id/login), another webpage generates, on this webpage, it says "! We're unable to retrieve your account details right now log out and then log in again." The web ...
Hi I have been unable to add my EE sim as a product to the mobile EE app.I am stuck on getting a verification code sent to my mobile number.i recently got my old existing number transferred to EE which was transferred over successfully on 09.05.24. P...
I don’t have the option to view my bills or payments either in the app or on web. Anyone else having the same issue?
I mean seriously, do they just spend all thier budget on marketing?? The fact that to do half the things you need to do on their, it takes you out of the app on loads a webpage instead is really annoying, whats even the point of the app at that point...
Prior to leaving for an overseas trip I attempted to Login to my account and as has been the case for some months the Login doesn't work - stating a network error. I then attempted to contact you Bank Holiday Monday however you were closed and so I ...
I forgot my PIN
Hello,I’ve been provided with a business phone on a business contract and I was told I could pick n inclusive benefit from a list of options.In order to pick my inclusive benefit, I created an ee account and tried to link my business phone. I get the...
