Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Having activated sim yesterday and number port completed earlier today I am still unable to link number (by choosing link device) to my account. It seems stuck in a loop where I keep clicking mobile sim as my device but then it does nothing and sho...
hi my name is yogesh my phn number is ************* my EE app is not logging in can you please resolve this issue [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
HiI've tried to link my phone to my ee so I can see my bill / data usage but it won't let me link. Tried online also through 150 but still doesn't work. Any ideas?
Why can’t I access the upgrade page online or in the app I’ve cleared cookies but still won’t work it’s been like this for two weeks now just want to upgrade my phone
I have recently upgraded my phone and I have forgotten my log in to get onto my ee app to pay my bill I haven’t got a clue where to start to find it
Anyone else getting a { "code" : 500", "message" : "GatewayTimeout" ? The my EE website/dashboard is really really slow/non responsive; have tried the, clear cache & cookies, routine!
Upon logging in I was asked to change my password, but when I try, I'm only halfway through typing my new password when the page refreshes and shows a message "Your password has been changed". Great, but that's not the password I chose because I wasn...
Since the recent update to the android app I am not able to see anything but an error message when trying to check Bills & payments, both in the app and online web browser.Is there a fix available please.
