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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 589597 Views
  • 0 replies
  • 12 Helpful

Unable to access app or web site

I am unable to speak to a human or access chat. I am unable to access the App or on the web . I can’t get on to any of my billing or account details . All because the message being sent with the necessary Passcodeis being sent to an old not in use ph...

Mill9 by • Visitor
  • 347 Views
  • 1 replies
  • 1 Helpful

Resolved! Give people notice when the app is going down!

The app is down again. If you let people know in advance they’ll be able to make changes before they are locked out. Yet again I am stuck at this time of night having a battle with my child over the internet settings. It really is not that hard. Just...

MikeJon by • Investigator
  • 682 Views
  • 5 replies
  • 7 Helpful

Ee app and websight

I’m in middle of trying to set up my new equipment and app is down and I’m half way no internet when will it be back up from maintenance 

Lbeel by • Visitor
  • 363 Views
  • 1 replies
  • 3 Helpful
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