EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Linking account

Hi when i log in to my ee account and go to link my device i won't let me i need to check if it is link to a old account and change to my new email address and account if I can get some help

Resolved! Feedback

I am so disappointed inEE I have not got a good thing to say about them!! I am sick having to repeat myself in chatt regarding on going issue . It was from malt arranged for my new contract phone to be collected as I’m housebound they were ment to co...

Resolved! EE app says profile doesnt match when trying to login

Danyar

mamhmood

Resolved! Do I need ee id to gift data

Resolved! Hi

Moved abroad & want to keep UK no

I’ve moved abroad for what is likely to be long-term, but would like to keep my UK number BUT be able to use with data abroad - is this possible?! I have a Swiss phone, can I somehow get a dual SIM on it? Or would the best thing be to cancel my (very...

Resolved! Wrong DOB on EE app

Read moreMy date of birth is incorrect on my account on the EE app, somehow it ended up being my fathers date of birth. Do I have to go into an EE shop to get it changed?However I don't have any valid ID like a drivers license or passport at present....

email contact

Hi. Does anyone have an email address for EE? I want to chat with an agent online. Thanks

Create second email address

Hi,I want to set up a second email address that does not include my name for shopping purposes and to make it difficult for scammers to send me emails using my name.I logged in and went to profile, but could not ADD an extra email address under 'log ...