Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Tried numerous times to get a PDF of my bill google says go to EE app-manage-bills and payments then download but there is not a bills and payments section in the manage section the **bleep** is this **bleep** about
i want to delete my ee account so i can add my sim to my other account with 2 sim lines already registered all in one place . how to do it please ? thanks
I've updated my EE App and can't find my account and phone numbers. What am I doing wrong please guys
Good evening,For the past few weeks, I have been having issues trying to fully access my EE account, on two different laptops and my mobile. I am able to log in, but then experience problems accessing anything else. I just keep getting various error ...
EE ..I switched from other vendor to EE business account. Till date my online account is not working as I am unable to link my number to my online account due to technical error at EE side. I want to escalate it to to higher up in EE as I refuse to a...
Hello. I recently placed an order for an additional line over the phone, and the order got flagged as fraudulent which it wasn’t. So I had to place an order again, which has come and the phones working fine. but during this time access to My EE was b...
Trying to upgrade to S24 Ultra via either the app or website and encounter the following issues:Both: when chosing the unlimited all rounder plan I do not get the option to select TNT sports as my optional extra. In the App specifically I don't get t...
Ten weeks ago I contacted BT as I wanted to drop Netflix from my package. During this call I was also transferred from BT to EE, even though I didn’t ask for this transfer. Whilst the BT website worked very well, the EE website is an absolute disaste...
Hello,I am due to make my payment for my mobile today. I have the money in my bank account. I go through the app no bother and choose the card to make the payment from, it takes the payment from my bank account but within a minute the payment is retu...
