Three months on and still no working App or Website, tried everything even called and was called back twice by different depts. the up shot is your App and Website are not fit for purpose. each "customer service" idiot has a script and that's all they can do, 'Oh sorry i need to escalate this to teer two support'.... T2 'there seems to be a problem ill have to escalate this'. and then the silence, oh the deafening silence, but surprisingly the direct debits leave without a problem, even though you can't check on the site or app for what the bill was for.
I was with BT and now EE have the accounts, three of them on my family account, all they seem to be able to do is bill me and send messages saying 'you are out of data, even though for the years we were with BT we never went out of data and we had less of it!.
anyone got any decent network recommendations as i feel after EE realise i cancelled the DD i will be off
