Cant complete purchase.

[MrsPP]

I am trying to purchase an I Phone, but when i click complete after entering all my details it comes up with error 404, it has doe it around 5 times.  Is there any way to complete the purchase without having to call EE?  TIA 

[Linzi_H]

Hi @MrsPP 

Welcome to the Community. 

I'm sorry you're not having much luck online when trying to place your order. 

Was this an upgrade or brand new connection you were looking at purchasing?
Have you tried completing this on a different device or web browser? 

Speak soon,
Linzi 

[Markdavies43]

I am trying to make an order but it’s saying I can’t complete my offer and I don’t wanna call ee what do I do

[Markdavies43]

I am trying to make an order but it’s saying I can’t complete my offer and I don’t wanna call ee what do I do

[Chris_S]

Hi @Markdavies43 

Could you try using a different browser to access the website, then let me know if you still get the same error message please?

Chris S