Two years ago I cancelled my EE mobile account. It seems I didn't enter a date of birth. EE help tell me this can't be rectified unless I take out a new EE contract which I am not inclined to do.
I just started an EE broadband account. No problem manually setting up my broadband service.
But when I try and log in on the website or app to see my bill, manage my account etc., I get an error message saying my date of birth doesn't match.
Does anyone have experience resolving this issue please?
