Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I was in the process of adding a phone to my contract but I have been removed from the chat. I now don’t have the ability to live chat and I keep getting PIN codes through text message to try and reconnect.
Is live chat no available?
Hi, could EE team please share the link to pay off our Flexi plan in (smaller) instalmentsMy broadband contract is nearly up and I'd like to upgrade both at the same timeI tried to make payments on EE app and it said no payments to be made. Rest grey...
I’ve been with EE for many years, and in the last 2 years I’ve not been able to login a single time. I’ve attempted with my devices on numerous networks at different time of the day, there’s always an error.Is this a management issue?
Everytime I try to log into my ee app or the ee website I get this message. This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired. I already had ee mobile before migration that worked well. How do I res...
Yet again this Mobile app is being updated this is a joke it’s every other night this should be done in early hours of morning so please get your act together and sack whoever is authorising this what a let down
Unable to login my account with my details [Mod edit: add title]
App down can’t log in. Can’t log in via web, overall broadband service abysmal.
Since ive upgraded ive not been able to see my bill details. When I go to link a product, it wont do it and just says wrong birth date
