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[wottonview]

Everytime I try to log into my ee app or the ee website I get this message.  This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired.  I already had ee mobile before migration that worked well.  How do I resolve this

[Christopher_G]

Hi @wottonview 

Welcome to the community. 🙂

If you give us a call on 150, our guides will be able to make sure your mobile and broadband accounts are linked. If they're not at the moment, that could be causing a problem with viewing your account. Hopefully, once they've managed to link them, it'll get rid of that error message and you'll be able to view everything.

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Chris