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[wottonview]

Everytime I try to log into my ee app or the ee website I get this message.  This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired.  I already had ee mobile before migration that worked well.  How do I resolve this

[Linzi_H]

You're doing the right thing by following the EE Complaints Code of Practice @Nickpc 

If you've not been successful in escalating this to a manager, then again I'd suggest the complaints webform, which goes directly to our complaints team for review.

Linzi