EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 608379 Views
  • 0 replies
  • 12 kudos

Resolved! No suitable plans?

My contract ran out months ago and been trying to upgrade. I just get no suitable plans available on every single phone I try.I can't call and want to do online, what's going on?

App down!!!!

How the heck is the app down and showing  ‘we are improving your app’ at 2300 on a Saturday night!?!?!? This is beyond ridiculous. Every single night  the app isnt available between 2200-0000!!! I’m done with EE. I’m taking my three phones elsewhere ...

Resolved! Terrible app / website

Please fix the issues with your app and website.  I cannot see my products, link any new ones, see my bill or make a payment.   For a small business just moved to your service this is not acceptable. 

GregD1 by Explorer
  • 520 Views
  • 2 replies
  • 2 kudos

Unable to load right now

Hi all when I try to login to my ee app it logs me straight back out, and also when I log in to the EE website and click on my profile it just says “we can’t load this right now” and I can’t access my account to check my bills etc…. id appreciate any...

Ashley144 by Investigator
  • 3362 Views
  • 14 replies
  • 12 kudos