Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
It has been doing this for months now, i’ve deleted the app, tried clearing cache etc, just flat out refuses to work. Yet EE are happily taking the money from me for the service every month when it DOESN’T WORK.
New to EE have set up smart 7 plus. With a WiFi extender. How do I get my phone to connect to the extender for faster speeds as it appears to be stuck on the main hub all the time.
Ive been on the phone and online chat. I have no line and no broadband. Just want to end contract now. Nothing, No help or answer. Just another lot of waiting
My contract is due for renewal, talking to EE i was told they couldn't match the prices online - but i was free to order a new contract and cancel my old onei could then move mobiles etc and all would work fine! seems too good to be true!
I switched from Gigaclear to EE a week ago to Full Fibre 1.6 Gigabits Premium. I had no issues previously working in my upstairs office and being on Teams calls all day on video, screen sharing and so on. I did have an extra pod to boost the signal p...
I’ve just placed an order via EE’s website for the Fibre 67 Ultimate broadband package and wanted to check something that’s left me a bit confused. During the order process, it stated that I would receive the Smart Hub 7 Plus along with the EE WiFi E...
My end of contract is today...I've tried to cancel my contract today, and I've been informed I can't because I've got a new one until next year. Yes I'm lax and last minute but you should still be able to cancel your contract on the last day
I experience a recurring SSL VPN issue that started immediately after migration from copper to fibre two days ago.Setup:- VPN server: Draytek Vigor 2925n+ (Germany)- VPN client: Draytek SmartVPN (UK, macOS)- ISP router UK side: EE Smart Hub 3A, firmw...
Hi All,Another Issue with the Hub 7 Plus, probably on others too.When i create a Port forwarding rule, it always comes up with an error and doesn't save or eventually when it does save, it has created duplicate rules. Try to remove one and it removes...
Just had Full Fibre installed and really pleased with the Wi-Fi speed of 300 download and 46 upload which I'm getting on iPhone, PC and Smart TV. The issues start when I connect via Ethernet which is all CAT6 via network switch. This drops the downlo...
