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Changed from BT to EE and not TV apps not working (Prime and Netflix)

Woodysj
Visitor

Changed from BT Broadband to EE.  Some of my LG tv apps are not working, namely Prime and Netflix.  They load but then are unable to play anything selected.  BBC Iplayer working however.  Run check on my phone and says my hub not working but it seems fine, everything else in the house connects and works fine, and the app then keeps freezing.  Maybe separate issue but I am stumped.  Have unplugged and reset things multiple times to no avail.  

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