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logging in to wifi

shell210974
Visitor

‎10-10-2026 05:02 PM

im tryinf to login to my new wifi and its saying this network is operating on wifi channels in use by several other nearby networks.does anyone have an idea what i can do please thanks x

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎10-10-2026 06:06 PM

Hi @shell210974 

Change your connection from the 2.4  to 5. Unless you have any issues then I would ignore it. 

If it causes issues change your channel in you WiFi router. Download a network app from the apps store and check local network channels.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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JimM11
Maestro
Maestro

‎10-10-2026 07:24 PM

@shell210974 As the EE Hub comes OOB with channel selection on auto, you can power the hub down to reset and see if the hub can find a better channel to operate on, in a congested area it may not be able to do so, then all you can do is connect and see how well the wifi operates in that condition. Nothing else can be done.

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