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I’ve logged on to MyEE but my Plan will not display?

NeilMJ
Visitor

‎10-10-2026 02:50 PM

On behalf of a friend, who has recently joined EE for their landline & broadband.

Three weeks on & numerous calls with various EE teams & their plan details are still not displaying on their MyEE page.

Is this a common issue & if so, can it be resolved?

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1 REPLY 1
JimM11
Maestro
Maestro

‎10-10-2026 03:04 PM - edited ‎10-10-2026 03:10 PM

@NeilMJ Common it may be, and only EE CS can correct it if not showing up, have you tried various devices to connect to the EE account and see what is on it, if nothing is the plan attached so it can be viewed with the Acc ID. See if the link below helps register the product to the EE Account.

Manage and use your account and profile | Profile Help | EE

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