Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Well, I can’t access( I don’t know how to really) my previous post about free WiFi advert.EE said it was resolved. WELL IT WASN’T AND STILL ISN’T.I even emailed the CEO and had no reply(Terrible) not even an acknowledgment.Just to remind all, to acc...
I telephoned EE nearly 3 weeks ago telling them I would be leaving them at the end of August. I have returned all EE equipment in the envelope provided and they are continuing to send me next month 's bill
I have recently been receiving multiple prompts from BT and “thanks for your order messages” to move to digital voice.The situation is that I am on 24 hour callout and need both Landline and Mobile unfortunately I do not use any of BT’s equipment sin...
I'll try to be concise. Friday my hub packed up, called EE, took 2 attempts with tech guides. The first one said a new plug was needed, it will arrive in 3 to 5 working days, I've literally got no Internet for the whole house and 3 to 5 days is an ab...
Do you know if there is any way to unpause it without using the app? It’s happened to me twice now and it so annoying.
Every month I get a text message from EE saying I've got a new bill (which I pay by DD).How do I stop these annoying messages? (Really, they should make it obvious how to opt out of them.)
Hi everyone has anyone had any luck with any 3rd party (eg tplink) Wi-Fi boosters that work with the smart hub plus I have tried a old one I used to use with plusnet but don’t seem to work thanks in advance
Can anybody help me? I've recently purchased a Yale Home alarm system, when I came to install it I fell at the first hurdle, (connect the alarm hub to the router via the ethernet cable provided, switch on and wait 30s for the green light), NO GREEN ...
Trying to switch from BT to EE.on the EE app prices for broadband start at £26.99 up to £71.99 depending on speed. When I select already a BT customer the only option is £75.81 unable to get a straight answer with online chat or phone call
Is anyone having an issue with their broadband in SW6 London?
