Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm trying to report a fault on my landline, but because I used my mobile to report a fault on my parents landline previously, it keeps logging as a fault on their line. How do I fix this?
so im looking to move BB provider. Some questions- Can EE hub do port forwarding eg connect incoming 2222 ( passwordless SSH) to 22 on a networked computer , or 8080 to an apache server running on the LAN - any incoming ports blocked /used be EE ...
Can you down grade your broadband package as not getting the speeds I pay for
I’m sure, I’ve seen this topic before but still couldn’t find the answer in the threads I read through. keeps returning to click to activate. I assume it’s a link not a pop up that is used ? It could be that but after phone hacks I don’t really like ...
Thank you for sharing. Seems that we have also as a family wasted many hours on trying to get the Alexa feature working on my parents new EE hub. My mother who is in her 80s is blind and her Alexa phone given to her by BT has been a life line. She ...
I have the same issue today. I phoned EE for help of my connection. I've waited as I was on a queue. Comes 8pm, I received a recording saying "Sorry, our office is now closed". After waiting for so long, Customer support just left me. How's that?
I have sent back to Bt / EE , but they keep asking for it back , I have called them twice ( takes over 40 minutes to one hour) . I have a picture of thier posting and our certificate of posting sent in our main post office. If I get get sent a bill f...
Why do I suddenly have a proxy.maud.bt.com request causing my dynamic dns logins to fail
We have reportedly reported at least 5 times that we have no signal, keeps dropping. Technician came to check and he confirmed the issue. We were advised to change from smarthub plus to a smarthub, however EE refuse to supply with a smarthub. No call...
I placed my full fibre order in September 2024.In June Openreach finally completed the outside work to my property (They did do nothing until then, tried EE for updates, which was impossible).After the outside work it went quiet again, I spoke to EE ...
