Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I was moved to EE from.BT and I was told I do not need to change anything but was sent another router and was told to download another app on my ohone if I wanted parental controls for my children. It's been almost 6 months the app doesn't work . The...
My broadband connection is working fine, but when I log in to the EE app, it is no longer showing my Smart WiFi devices, so I can't click on them to see which devices are connected via each access point.I can tell that they are working, because if I ...
I had an issue, earlier this year, which led to EE closing down my account and creating a completely new one for me. In order to do that, we had to create a temporary email address to set up the new account. The adviser was clear that once the old ac...
Hi I’m currently on the EE 900Mbps Package, with 12 months of my contract left.I’d spoke to EE Broadband Customer Service earlier, about upgrading to the EE 1.6Gbps Package. It’s available at my home.I was told that I was an EE Legacy Broadband Custo...
How can I connect my Alexa Echo and dots to the EE network? Have tried Alexa suggextions.
I’m not paying for a service so I’m not having I can’t connect anything on my phone. My ball band isn’t working. This is an absolute nightmare. What is going on [Mod edit: move into new thread and add title]
I am totally fed up with EE. The only thing they do with any proficiency is raise prices and billing. I am having to restart Internet connection at least 3 times a day. Since they sent me a new router, it has all gone wrong. Lost landline connection ...
I have used the same wifi SSID and password for decades by changing the configuration on all the routers I have had since the BT Voyager 2000. I recently cancelled an order to upgrade to FTTP and Digital Voice because I found a screenshot of an EE S...
