Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I recently swapped to EE WIFI after a long period with BT where they were constantly throttling my download speeds to roughly 5% of what i paid for. After the swap I installed a new smart hub 2 which the phone representative I spoke with insisted was...
How do i know its been received am i expected to just wait and see if my account is credited in 28 days?. Not very considerate from EE.
Have the smart hub and the extender, WiFi works great but will randomly crawl to a halt and have to turn off and on both of these and then it kicks in again and is fast, but annoying having to do it every few days any suggestions? Thanks
Recently upgraded from BT Full Fibre to EE 1 GB broadband; speeds at Hub are great still browsers are taking excruciatingly long to load any page. Tried clearing cache and cookies, no joys.Any recommendations greatly appreciated Best
I cannot send emails from my phone but receive them
Anyone ended up going to the Ombudsman as a result of being mois-sold an EE service?I purchased an upgraded wifi service having been told it was compatible with my existing EE MESH system. Despite repeated assurances that it should work, they eventua...
Hi,I have lost the ability to manage my EE Wi-Fi 7 network from within the EE app, I have updated the the latest version of the software on my iPhone - select manage and then broadband. I get a spinning circle for a few moments then an error message ...
Hey all - After a complete nightmare getting the service up and running (they initially created the account as 900MB, had to cancel that account and are now trying to bill me for £1300), I finally have it running.Imagine my surprise when the max spee...
Hi folks, I hope someone can help me with this as I cant seem to find what I need on the EE website.I need to set the scene first so please bear with me while I explainI originally joined EE with a mobile contract back in 2023 Then I switched my broa...
I have just changed over from BT to EE and have a WIFI 7 hub, The digital phones that were purchased Dec 24 worked perfectly well with the BT hub but now we have changed to EE I've lost the land line digital calling, everything else seems to be work...
