Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I still don’t get how you are retrieving the username and password. Are you obtaining this from EE over the phone, or is it generated from within the router itself?
Trying to link broadband and mobile, and when asking for account number, asks me to put in a valid one as it doesn't recognise it. I can't see any other account number. Should my mobile account number and broadband account number be the same?
My new hub arrived. Ive switched from virgin media.It seems so silly that i have to wait for an engineer to fit it. Is there something "special" they need to do... is it not just a case of switching the hubs over? I can do that myself
I am looking home essential broadband
Having real issues connecting a Google Nest Mini and a Sonos Play 1 to the Hub. I can set up a Chromecast Ultra fine, which makes it all the more perplexing. I've tried at the usual stuff people recommend and even switched to WiFi 6 compatibility and...
I’ve just switched from bright box router. I set the new router up and am trying to access the account on the app. It just shows my old contract, I can’t access manage details at all. also I think I am paying too much it’s £38.99 a month and I have n...
Hi I heard this morning that if u are disabled and u get PIP u can get a discount on ur broadband dose anyone know if this is true thank you
How can I book a slot for experts to come home fix my broadband I am requesting?
I want to pay my bill
Hello,I can't seem to find these options listed anywhere? Has the website been updated? Does anyone know how to find out when your contract ends?Cheers
