Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HII have just switched from BT to EE, my broadband and my mobile. My mobile account is on my EE appbut I am unable to link my Broadband account.
HiAt least 3 or 4 times per week broadband drops out for 1 to 5 minutes. Usually between 9pm and 10pm. Can be at other times. Never every day, not exactly the same time. Any thoughts on why this happens, what to do, or similar experiences? Thank you...
EE advise they are taking all BT-Personal, but offer no EE-Sales contact. BT advise they are moving Business-only, so can't respond to BT Personal-Sales... We have both Business (looks like just Cancel & walk) & Personal (looks like add Fibre-67 - ...
Hi,I started a broadband account with EE about 3 months ago and am unable to link the broadband account to my app. I have spoken to EE about 5 times about this as they try to fix it but nothing seems to work. I am therefore stuck with either paying £...
Hi, I’ve just swapped broadband and TV provider to EE/BT. I was told that I’d get Netflix included in my TV package but when I try to sign in or set up a Netflix account, it takes me to the subscription site where I’d have to pay for access.What am ...
My Wi-Fi control is not working.It was the main reason I got this package. I can’t turn off my child’s Wi-Fi
The power supply for my smart WiFi plus has just gone bang after 72 hours yes just three days use. Problem is it was such a bang will it have damaged the actual extender as well? When I call CS tomorrow should I ask for just a replacement AC adapter...
The advert on TV says its £27 for fibre broadband and phone line but im paying £44 a month
I’m an EE mobile and broadband customer, EE customer services seem to be struggling to get both my accounts to link. Have phoned multiple times but still it doesn’t seem to have been actioned.This means I can’t see the new “unlock unlimited data savi...
We have been with BT for a number of years, and were looking to upgrade. Unfortunately, it has been a nightmare after sales misled us with the expected speeds, and failed to mention migration to EE. Multiple calls in attempt to resolve, which equates...
