Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My landline is not working since I changed from BT to ee.
Hi, I'm changing my broadband from BT to EE, will I have to cancel my BT account or will EE automatically do this? Also, will BT charge an early cancellation fee? Many thanks
Our cables have been cut on land opposite our house two weeks ago. There are a number of houses with no broadband or Telephone connection, openreach keep sending engineers out but they can't repair it an engineer was due to call today but no show, on...
Hi all, I hope you're having a relaxing Easyer Monday.I've just tried to change my broadband tariff as I'm out of contract. However, I'm unable to do this until at the earliest 6th July as there is an open order on my line, due to works Openreach hav...
Hello. After some advice and if anyone can share their experiences of migrating from BT to EE broadband? My current situation: using BT Smart Hub 2 Wi-Fi 5, 150mbps Full Fibre which for the most part does the job. Am finding issues with the range how...
Turned plugs off by accident yesterday, now broadband hub isn't working properly, it just goes green and after a while it flashes, spoke to Cs and they are sending a replacement hub as he thinks it's the power cable not producing enough power, has on...
I am thoroughly dissatisfied with EE/BT. On Tuesday I was told that my old landline number would be activated immediately I got a Home Phone Adapter (which arrived on Thursday), on Thursday I was told it would be activated within 24 hours, today I am...
Does anyone know how to daisy chain EE Smart wifi Plus extenders?I’m trying to extend our wifi coverage to the summerhouse at the far end of the garden. I’ve positioned one extender in the kitchen window and that is working fine, pale blue light and ...
Hi,I have just switched from BT to EE. I have a Smart Hub 2 (SH31B) with three Smart Wifi Plus extenders which all have hard wired connections.All seems to be working ok apart from occasionally losing connection for a minute - I'm still investigating...
I switched from Sky to EE broadband 2 months ago. I was told by EE that I would no longer have to pay BT a fee for my old btinternet.com email service. BT are still charging me!
