Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have recently upgraded my wifi with an EE Smart Hub Pro with 4 extenders and am unable to get the app on my iPhone to connect with the Hub Manager on my Mac. I did see that someone posted that if you change your Network Name it would not connect so...
Got a new router 2 weeks ago and it's absolute pants, much weaker than last one and keeps cutting out. Bot keeps saying that there's a problem that should be resolved in a few hours, but it never is. Any thoughts..?
Does anyone have any recommendations for a wall mount for the smart hub pro?
I've hit yet another snag since moving over from BT to EE: when I open the app and go to manage my broadband, and select WiFi, it says I can't manage the settings because I'm not connected to my home WiFi. But I am: the router shows the phone as conn...
When ordering EE Broadband, is it possible to choose a date when the service will 'go live'? This is for a full fibre (FTTP) service, taking over an existing (already installed and operational) Openreach FTTP line with a service currently provided by...
Hi.I was originally a BT broadband customer. When with BT, I had to sign up for part fibre (FTTC), and then could request an upgrade to full fibre. As I live in a block of flats, BT would request via Openreach, Openreach would contact the londlord, t...
Hi there can anyone help me get connected again was a little late on my bill this month got disconnected yesterday, paid today but still not back on. Please help
HiBT just "sold" me to EE. I just got bill on EE app and it's the same like every month with BT. But...BT sent me email that my bill for this month is ready as well. My BT app doesn't work since few days, I think because of that switch to EE. And I c...
Hey does anyone know if it is possible to downgrade a package and remove a service like telephone. i no longer need this but i have just joined in April 2025. Will the price go up, down, or remain unchanged if it is removed?
