Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
When I plug my linux laptop into a cheap gigabit switch it shows 1Gbps in ethtool. When I plug it into the Smart Hub Plus it shows 100Mbps.This router is advertised as having 1Gbps LAN ports. If that's physically true but the firmware clamps them at ...
I've got a BT EasiCom 1000 land line phone I've used for years.I've gone to VOIP on my EE router, and the phone doesnt work correctly.I can make outgoing calls no problem, but incoming calls are rejected at the callers end.For example, it I call my h...
Hi all - I'm hoping someone can advise me on what's now occuring, chez moi.I have an SH32B, connected to FTTP.The latest Firmware was installed on 25th June 2025.r3.8.11-R-1414606-PROD-83002, with the GUI now at 2.36.9.Since that FW update, the Techn...
my lord, when the engineer comes, he changes the hub and goes off without checking. Then it happens again, then I change the broadband cable, all worked. EE/BT engineers need to wait to see if it happens again after doing something.
This is a disgrace I was told there would be no disconnection charge to go to BT as advised by EE but just to check next week. The money has been taken out today leaving me 56 overdrawn
Hi, is there an update or even better a solution? Most of my appliances cannot from time to time get a wi fi signal. Alexa however can still work. Mitutoyo
Hello Does anyone know if EE offer a Social Tariff for people on pension credit? Thank you.
Are others having issues with their internet keep dropping out I’m trying to complete work and it has disconnected 4 times in last 2 hours I just wish I knew why and what’s going on
HiYesterday my broadband stopped working I got passed the bots and spoke to an EE guide. He diagnosed the problem as needing a new power plug apparently there is a problem with a batch of routers after a firmware update. The power plug has not arrive...
