Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We’re told an engineer was meant to come Friday 8-10 today. No confirmation, no text. Just talking to someone called Amy who has no idea and keeps apologising and wants to pass it on to her manager!!! We have had the issue since we got connected wit...
I just want to be reminded of when my current plan endsHaving spent an hour in my EE account. I'm still none the wiser Help pleaseJanner
Wondering if anyone can assist please.Since getting Heatmiser smart heating controls a few years ago, which consist of a Heatmiser NeoHub, that connects directly to my EE router with a ethernet cable and a wireless Heatmiser thermostat, I have been f...
We are due to switch over from Sky tomorrow, just wondering how easy this is and do we have to do all the connecting of phone, tvbox, wi-fi hub. I presume we get an email saying the wifi is active as I can't switch it off as I work from home. It wa...
Hoping one or many of you can help and support. I have recently joined EE Broadband and for the life of me I can't understand why I am not able to have my 2.4ghz and 5ghz with different names.I have checked EE website and see the following Smart hub...
New just moved home and haven’t got broadband yet, I was sent the smart hybrid connect but the line at the bottom aren’t going white or centre purple, just flashing green and lines aqua? Any suggestions? Thanks
Upgraded to a new broadband speed this morning. Does anyone know how long it takes to become active.
My Smart Hub Pro Hub Manager is showing a wireless device with an IP address of 0.0.0.0, lease expired and a Mac address which I can't knowingly tie to any device on my network. Router restart doesn't get rid of it.Any thoughts? Apologies if this is ...
I had EE broadband installed just under a fortnight ago and since then have had no landline phone nor wifi calling nor the EE TV package working. I have been told there is a fault on the line and also that the line is not faulty. I have been told t...
