Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi AllHave a question regarding my EE Smart Hub, Looking at my EE app and Managing my Broadband Smart Hub Plus,It keeps showing "Unknown Devices" appearing on my Network. If I delete them they will appear again overnight.Currently it's adding 2 or 3 ...
Hi,I've recently took delivery of the 2022 white EE Smart Router (one with a little circle in the middle and 4 ethernet ports on the back), firmware version from 2022. Previously, had a much older EE router in black from around 2017.All four ports on...
I have internet ports all round the house off these are repeaters vonts work well always have / there is a 16 port Ethernet switch I was virgin no problem and . Swapped to EE now there playing up passwords wrong wont connect authentication problem an...
Any info on reducing the package on a contract line? currently with ee and reception is poor to the point I had to put the line away.Been paying and making zero use of the line.I need to know any chances of requiring premiums adjustment.
EE Smart Hub SH20A / Product No. GRV9517UAC34 2-A-SA / Serial number: +112133+194200****RI was just sent this hub by EE. This is what it says on the nameplate on the bottom of the hub. Apologies for substituting **** in the serial number, f...
I read a couple of posts on here saying the EE smart hub plus has received a firmware update. However, my hub is still on the same firmware version. Does anyone know what the firmware update changes are and when we can expect this?
Not sure how EE get full fibre to the house, but now CityFibre have ripped up the pavements and laid empty fibre tubes to our houses (Boris's gigaband project) why does EE still say EE full fibre is not yet available in our postcode?
Change password for bandband on my router please n thank you
I have just joined EE from BT (had to as contract expired)I have received a EE Smart Hub (2023) (SH20A)I was expecting the EE Smart Hub Pro (SH31B)I had BT SMart HUB 2 on BT contract plus 3 mini discs due to size of property and thick walls etcI was ...
