Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,I have lost the ability to manage my EE Wi-Fi 7 network from within the EE app, I have updated the the latest version of the software on my iPhone - select manage and then broadband. I get a spinning circle for a few moments then an error message ...
Hey all - After a complete nightmare getting the service up and running (they initially created the account as 900MB, had to cancel that account and are now trying to bill me for £1300), I finally have it running.Imagine my surprise when the max spee...
Hi folks, I hope someone can help me with this as I cant seem to find what I need on the EE website.I need to set the scene first so please bear with me while I explainI originally joined EE with a mobile contract back in 2023 Then I switched my broa...
I have just changed over from BT to EE and have a WIFI 7 hub, The digital phones that were purchased Dec 24 worked perfectly well with the BT hub but now we have changed to EE I've lost the land line digital calling, everything else seems to be work...
We have just transferred over to fibre broadband but now the printer does not connect to the WiFi. It's a HP OfficeJet Pro 8620. It's a brilliant machine that has worked well for me so I am very reluctant to buy a new one if I can get this to work.I...
I’m on the EE 1.6gz package. Speed to the router is fantastic, speeds around the house pretty good (mostly).I’ve got 3 WiFi extenders (EE provided).I’ve noticed a problem where every time I use the TV, then turn it off, and turn it back on a few hour...
I recently migrated from BT (VDSL) to EE (Full Fibre 500mbs). Never had a problem with BT or the router. I had to have the modem located in a different place due to needing 2 power sockets. I then started to get a noticiable lag every 10 seconds or ...
Hello, I will be getting EE BB 900mbps in Feb and will be using my own router, the Nest WiFi. I just wanted to confirm that I have to plug the Nest WiFi into the BT ONT, select PPPoE in the Google Home app and input the username and password from the...
