Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How to get new router
Ha Several days ago wi fi residence does not work.
It's being a while since my BT was migrated to EE but I cannot link my BT account to EE. I'd like to know how to do it
I have an HP Printer (Smart Tank 7305) which sits directly underneath my EE Hub, yet connects to the extender in the kitchen. I need to have the extender in the kitchen so can't switch off, however as its connection can be flaky my printer often d...
Is anyone else having to reboot/ disconnect from their router on an hourly basis, I have WiFi extender not 10 feet from where I sit and trying to watch anything 1440 or 2180 without the churn is almost impossible, I’m thinking of giving up, and looki...
hi we are having the same issues since 30.05.26 .... 2 x ring security outdoor devices ..... 2-4 x pan tilt indoor cameras .... 1 x kettle ....... these all seem to got offline or poor connection ........ we have done all the usual troubleshootin...
Hi. We are victims of the BT EE Broadband scam/scandal.2 years ago we were told that our Broadband contract had been transferred from BT to EE, under a 2 year contract. This happened at a time when my health was depleted by a serious illness and I wa...
Ports closed externally despite a valid mapping.Posting here as I understand this is a known issue and the place it gets escalated to engineers.Setup: EE FTTP, Smart Hub 7 Pro. (Mesh system in AP mode behind it; the hub is the sole router.)Problem: P...
Hi all, I switched from Plusnet to EE on 5/06 all went smoothly on that day router connection and phone, however noticed on the second day my outgoing email would not send and kept asking for network password I could receive email and tested from Gre...
