Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We recently moved from Virgin to EE as I couldn't resist their clever advertising....The problem I'm having is I can't purchase any games or addons from my Xbox, when it prompts me to validate\purchase via the QR code which i do on my phone nothings ...
Hi, I can see a Device with an IP address of 192.168.xxx.12 and a Device name of LinkTap on the Hub Manager (W11 PC); but can not find this device when viewing All Devices in the EE App (Android 15).Has anyone else had such an experience?I do wish E...
I recently moved from BT (with them many many years), EE plan Essentials Full Fibre Gigabit. I am using the EE Smart Plus Hub and 3 Smart Wifi plus boosters. Speed into the house is around 900mbps and upload 100mbps.Everything is great apart from wh...
Just joined EE for Broadband and have to return old BT equipment. Any pictures of a wi-fi disc and hybrid connect please? I have multiple bits of broadband kit in the house and can't see anything to help me identify what these 2 products are. Thank y...
I had BT for 8 years, Plusnet before them, & I've just migrated to the EE branded-hub. To quickly & easily disconnect the hub, in order to change the IP address, there was an option in http://192.168.1.254/ (like in the plusnet screenshot.) All on o...
I don’t exist yet when I stopped DD they email to pay, Irving up they say no account exists rang 6 times
I set up my EE app to pair with my Bt hub 2 yesterday and it was working fine. Now all I get is a spinning circle on my screen. I am using a IPhone XR / iso 18.5
Hi - just got upgraded to a Smart Hub.After a bit of work, got the Alexa's, smart bulbs and Gosund plugs to work, but cannot get the Teckin or HBN smart plugs to work.Tried the tips in other chats - turn of 5GHz, turn of WPS, set the 2.4 GHz channel ...
After having 2x engineers call out today, after 3.30pm is. to check the router, stating there is no fault after the app found a fault 2days ago , they supported me to change the router password on my device ,and logged into EE with new password on t...
