Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have 4 cordless phones, all fully charged, none of which are working. When someone calls, it ring, I pick up, the line goes dead,the screen is blank.I have tried unplugging, repluggling, checking the line on the computer.Mobile service is not good ...
My broadband is up in May and I want to get the best deal and a new router so I am happy to take out another contract. But the only contract EE offer at my current address is 70 and I am currently on >300! What could be going on?
Hi i am just asking a general question to other EE broadband users.I missed a bill payment as I was unaware the direct debit was returned. I have since paid the bill and I am well aware it can take up to 24 hours for my service to resume.I was just w...
Hi there, so I recently acquired a Smart Wifi Plus extender, with the intent to use it as an extender in my garage as the main router doesn't reach, we have an ethernet connection in the garage that works perfectly fine for all other devices, there i...
Hello,I am expecting to switch (finally) from BT to EE’s full fibre 1.6Gbps in the next couple of weeks and looking to get the best possible router. I’d be grateful if anyone can help me in regards to using the Asus ZenWifi BQ16 for this or possibly ...
Just migrated from BT to EE Smart Hub Pro- with any new stuff I expect a few teething issues. Family home usual array of devices 2 x Xbox, 4 phones 2 iPADS Sky Q multiroom x 4. First the speeds on the gigabit BT after moving from Sky are INSANE the w...
Engineer visit 3rd of December. I can’t wait. I’ve been on the 900mbps service for the last 18 months and I can’t complain about what EE have provided at all. However, I have been using Mercusys WiFi mesh (WiFi 5) so I have never really had the bene...
Please Help!We have had nothing but issues since swapping providers from Sky to EE.We were told the speed would be better if not the same with EE but this has now been the case. Issues from day 1 and they sent an engineer out but they said all was O...
I currently have the EE smart router from 2023, together with a set of the white mesh discs. I couldn’t get a definitive answer from EE technical as to whether the discs would work with the latest router. The best they could offer was that they might...
I have just recently changed to EE and my installation isn’t due until the 14th so no active broadband but says on my app that my bill is due on the 9th of this month. Is this now it works. Paying for something i don’t have installed yet? Tia
