WiFi 7 Hub Extenders random disconnects

[Azorees]

I upgraded to the new Wifi 7 hub from the Wifi 6 hub even though i'm only on the 1gb/s package ( Full Works and Unbreakable Wifi )

after sorting all the connection info out on the Wifi 7 Hub and connecting all my devices, everything was running smooth and my speeds all over the house increased from 4-500 MB/s to 900MB/s and max speeds.

I then noticed that after a while Extenders ( 3 of them ) will just randomly disconnect and then after around 1 min or so will automatically reconnect. This happens with the so called Unbreakable Hub ( Unbreakable Wifi ) and my Amazon Firestick.

I even looked for updating the firmware for the Wifi 7 hub but it said it will automatically do this, I even checked the EE app to see if there's a firmware update option on there but couldn't find one.

[JimM11]

@Azorees Below is at least the latest FW version reported.

FW: r2.64.7-R-1303938-PROD-1 and the gui is at App version 2.34.2. 07/02/2025

[Azorees]

Thanks for your reply

according to my Hub the FW Version is r2.64.7-R-1303938-PROD-1 so i guess i have the latest version.

I will just have to wait to see if it cools down and stays connected, as its a brand new installation it could be going through some sort of updates Firmwares ect.

If it continues i will get in touch with EE as it could be a faulty hub or a setting i have missed.

[JimM11]

@Azorees It seems that the smart wireless extenders although get updated to the latest FW have a little issue with connection status and general stability, the general fix seems to be do a factory reset on the Pro router itself, extenders do the same and once all done, reconnect the extenders and then it all start's to play nice. The choice is yours with whatever way you wish to go.