Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have two extenders, one has all my devices connected to it, the other has zero devices connected.is there a way to move devices from one extender to another in the browser hub manager pls ?TIA
Not so much a request for help but to register the complete utter incompetence of EE.We have been loyal BT/EE subscribers for over 50 years which counts for nothing I know.I recontracted in October and was happy with the service Landline Broadband & ...
HiSmart Hub Plus seems to default to WPA2. Should I change this to transitional and, if I do, will it be easy enough to revert
Hey all, I have had my mobile stolen and my landline is saying there is a fault, I dont live near any of my friends but I do have a laptop surely there is a way to chat to EE online???
Hi I have recently moved from BT to EE. My wireless printers worked fine before, but now although connected to the internet, the connection report states: A router /Access point channel conflict has been detected. If you have problems printing or sc...
Hello all,I've been told I can use the EE Smart router on Plusnet FTTP (EE show that if you purchase the smart router) however I can't seem to work out how to change the broadband username and password, am I missing something really simple? Thanks
Digital voice installed. Email advised invoice issued go to web or app. Have mobile account but will not link to broadband account
We have applied for full fibre 150 in AB24 ***. Initially, it was 1 month wait, since the start of December. Then, we received a message that work had been postponed to March 19. Why has it been postponed and how to make it happen faster? If not, ho...
HiAs I have 900Mbs at the moment from Sky I believe I may need an upgraded ONT from OP to get the 1.6Gbs.Only ordered on Fri 17th so am expecting/hoping for a call from OP early this week. Due to go live on Mon 27th.I just wanted to know if anyone ca...
I "agreed" in September 2024 to move from BT to EE - it was going to happen anyway! - and thankfully can see my emails on my pc - Firefox "remembers" the pathway. If I try logging in via the EE website, I'm now able to see my latest bill ( I could...
