Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi All I am an EE Mobile and Broadband customer and wondered that as EE and BT have now merged, do we get free access to the BT Wifi Hotspots. There are millions of them around and it would be useful to benefit from this partnership as existing custo...
Just happened to me too, I was trying to cancel my contract over the phone and I've got charged 34.98Also on my account it still shows a resetting month for the next month so I don't even know if they actually cancelled, this is an absolute joke.
Hey all,I'm a current EE mobile customer and today received an email about the new EE. In that email it showed the superfast 900mb broadband, which peaked my interest as we're currently with BT but only get 80mb and BT have never said anything about ...
I seem to be getting alot of interference on phone and my broadband especially on my laptop is slower than before. When I have tried to look at my details in the app I can't get anything
How do I cancel my broadband and phone line. My dad is very ill in hospital I haven't got time to spend hours on the phone trying to talk to someone! Our broadband is awful keeps dropping out and buffering. And way to expensive for such a poor servi...
i’ve moved home since the 9th of october and i don’t want to be with your company anymore. my last address was ************** and i’m still getting billed for a service i’m not using. [mod edit: personal details removed from the forum]
Hi can found my account number for my new broadband
Hi all, I have been trying to delete a device/devices from my EE wifi but i cannot seem to do it. When i go on the smart hub page i am going to 'My Network' page and then the list of devices appear in a list. I have found the relevent device and clic...
