Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Ever since we moved to BT (now EE) from Virgin, our Sonos system has been playing up. I have tried resetting and rebooting but when streaming 6music there are lots of random dropouts. Reading the internet "band swapping" may be the problem, where i...
Why do you make it so hard to get broadband I filled in all the questions and picked a package only to sit for 20mins waiting on absolutely nothing. If you don't want to give mea account then stop offering me one. Worst I've ever come across for cust...
Is there anyone got any experience to move to new home where only OFNL fibre is available?Does EE Broadband supported when moving into this OFNL network? anyone has any experience?
I used to use BT and had a Homehub 3 and black whole home/Halo disc to provide coverage around my house and into my garden room. I switched to EE and now have a black Smart Hub Plus which is incompatible with the BT whole home disc. What wifi extend...
Hi, I placed an order on 24th March for broadband and I'm still waiting for the initial engineer visit from Openreach. I've been trying to check my order online for the past few days and it comes up with the error message 'server unavailable'. I've t...
Since joining EE, apparently the best network for 11 years, I have had nothing but issues with the broadband signal. TV constantly drops out and freezes, web serving i get constant buffeting and spinning wheel issues and as its all linked my phone se...
HelloDoes the Switch Team have a phone number?I switched to EE in Jan (but kept my TV with Sky). I had an email from Sky detailing the early termination charges. I sent this email with the bill that shows the charges.However, the switch team will not...
Our landline is not ringing it’s going straight to voicemail, I have switched the voicemail off but has made no difference …..any ideas ?
Hey i was wondering if anyone else is having an issue with seeing their order details mine just shows service unavailable for the past 4 days. I signed up on the 17th March with one touch from VM and on the 23rd the OpenReach team did internal wiring...
Is anyone else having issues with WiFi 7 Router loosing connections currently??Having been with Wifi 7 for a while (3+ Months) over the last couple of weeks I am experiencing various items that are connected to my WiFi losing connection, now normally...
