Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We have 3 EE WiFi extenders disks and two of them have suffered the same fate. The disk was on and working but suddenly turned itself off and won turn back on. I thought this was a one off and replaced it with the spare disk we have. But now this dis...
Hello have a fault on the line and we need to update the engineer with another contact number as I will not be at home when he is due to visit
Hi. I am on EE. I have been with them 3 months and had no problems so far apart from a couple of downtimes. my internet keeps dropping every 10/15 minutes like clockwork. I’m then having to sit and reset it and then it come back on only to go off aga...
I have spoken with multiple guides both over the phone and in store to see what the Safe Search toggle is about in the WiFi Controls on the My EE App. When I attempt to turn it on, it loads for a minute, then appears showing as turned off. It does no...
Morning all, looking for a little help please. I have received this error code trying to go to Curry's online. Anyone any idea how to resolve it. I went on there ok last week.
I have had to reset my router evey couple of days recently. I assume it has a problem on the 2g at the moment as my ring camera had gone off again. I am on holiday and it would be helpful to get it working again.
HI. I have the EE Smart hub SH31B. Lookin into the Broadband advanced settings, I am unable to locate any MTU setting. Is such available? If so any guidance is most welcome.Best wishesLojong7777
There are countless posts on this forum relating to the EE app where the problem is that Wi-Fi Controls cannot be setup. I have looked at many of them, most of the recent ones (September 2024) but the common theme is there appears to be no solution. ...
Top box constantly not working and needs rebooting. This is my second box and is worse than the first one. Internet since going to fibre is intermittant. Top box keeps saying not connected even with a cable. Cannot access website or app, just say...
