Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I placed an order on 24th March for broadband and I'm still waiting for the initial engineer visit from Openreach. I've been trying to check my order online for the past few days and it comes up with the error message 'server unavailable'. I've t...
Since joining EE, apparently the best network for 11 years, I have had nothing but issues with the broadband signal. TV constantly drops out and freezes, web serving i get constant buffeting and spinning wheel issues and as its all linked my phone se...
HelloDoes the Switch Team have a phone number?I switched to EE in Jan (but kept my TV with Sky). I had an email from Sky detailing the early termination charges. I sent this email with the bill that shows the charges.However, the switch team will not...
Our landline is not ringing it’s going straight to voicemail, I have switched the voicemail off but has made no difference …..any ideas ?
Hey i was wondering if anyone else is having an issue with seeing their order details mine just shows service unavailable for the past 4 days. I signed up on the 17th March with one touch from VM and on the 23rd the OpenReach team did internal wiring...
Is anyone else having issues with WiFi 7 Router loosing connections currently??Having been with Wifi 7 for a while (3+ Months) over the last couple of weeks I am experiencing various items that are connected to my WiFi losing connection, now normally...
Hi,A property I'm looking to move to has woeful internet, and like many of us I'm on Video Calls for the majority of the day ... plus a teen-nagger who absolutely has to have Zero Ping! (Tongue in cheek). Now, the property has an availability for G.F...
HiOnestream allow you to use your own hubi live in full fibre only areaIf I buy an EE Smart Hub Pro on eBay will it work on Onstream full fibre?please replyThanks.
I can’t get into the internet, it keeps flashing pink. I’ve checked all the cables taken the plug out it just keeps flashing
Hi All,Just about to reach end of contract on BT and see offers to switch the plan to EE. However when I go through the process, I can only get the 900mb package, but if I go on EE as a new customer I can select the 1.6gbs package. any idea on how I...
