Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45904 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 89370 Views
  • 11 replies
  • 12 Helpful

Using a 2nd WiFi 7 Hub As An Extender

Hi, I have one room that isn’t obtaining the 700mb guaranteed download speed promised.i have already used the standard Extender that was supplied however, I am shortly to receive a 2nd hub.if this hub has no direct Ethernet connection to the broadban...

KAS118 by Visitor
  • 304 Views
  • 1 replies
  • 0 Helpful

Hi.i missed my broadband bill but I have paid the full amount now.could I please have my WiFi turned back on 

broadband throttling

HiI've was previously with BT and then switched to EE and received a new router several months ago and ever since then when i'm working from home using he VPN the speeds are extremely slow to open documents and applications.  I mentioned this to my I...

Need a real router and mesh

HiBeen using the "Smart" Hub Pro for a few months now and come to the conclusion it's less than rubbish. There is no real QoS, no ability to change DNS and the awful range extenders are equal to tin cans with a bit of string. Can anyone suggest a dec...

Toryscum by Investigator
  • 709 Views
  • 9 replies
  • 2 Helpful