router

Philtu
Visitor

The name of my network was changed overnight, dont know who by, my anti virus software now says its an unsecure network as there is an openport to the internet and is not safe to use

Tried contacting EE but still waiting for a call back, O2 were doing works yesterday to upgrade cables but nothing was said about changing my network name

Any ideas on how to fix

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Work outside isn't gonna change your network name. 

Had you run the EE app yesterday while your previous router was powered up?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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JimM11
Community Hero
Community Hero

@Philtu What EE Hub are you using on the connection?