Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have recently switched my BT contract to a full works EE contract with broadband, mobiles & TV (& currently wishing I hadn’t) The EE TV is nowhere near as good or easy to use as Sky but more of an annoyance is that our WiFi seems to keep dropping o...
A feature on the guest wifi on the Smart Hub Pro is contactless pairing which I have enabled. It says touch the phone against the NFC logo on the hub for contactless pairing. I cannot see any NFC logo and nothing happens wherever I place my phone on ...
I live in a terraced property and have recently signed up for Essentials 300Mbps, which is the maximum speed currently available to my address. However, I’ve noticed that my neighbour to the right, whose property is served by the same telegraph pole ...
Hi my broadband and landlines bill is very high
My new EE router has arrived but install is not till next week when an Openreach Engineer is coming.Can I open the box and have a play with the router os is this a No-No??
Can anyone help me understand what’s going on with my EE broadband installation?I’ve been waiting since February for it to be set up, and I still have no idea what the issue is. I mean this politely, but every time I call customer service, I speak to...
Hi I missed a payment for my broadband which resulted in my broadband being frozen, but have since paid it but it’s yet to reactivate, I made the payment on Saturday last week and it usually only take a day for the services to be resumed, but yet it’...
Since upgrading my broadband I can no longer screen mirror from my iPad to my Samsung TV. This was working with my previous EE Broadband Hub, I have recently upgraded and now my iPad will not find the TV despite being on the same broadband. Is there ...
Every time I try to set up wifi controls within the EE app for broadband it either keeps going blank or stuck on the loading page, tried restarting both app and router, cleared cache, storage, reset app??
Has anyone else experienced poor coverage with the EE Smart Hub and Smart Wifi plus units? - I switched over from BT and their hub and one wifi disc gave me full coverage inside the house, outside for my security cameras and on my patio. Now with th...
