Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
The Smart WiFi Pro in my garage is great. It’s connected to my network via an underground Ethernet cable. the WiFi coming from it is fine, but I’ve noticed that some days the WiFi devices are only 200mbps, and other days 900-1300 Mbps.the difference ...
My mother (who is 75) has been trying to deal with an outage to her broadband for weeks. She's had six separate attempts via phone calls, hours on hold. This has resulted in a new contract, a price hike (another one) and still no service. She doesn't...
Hi can I get installation of broadband at my room urgently please
I think my DLM has been restricted?For the last week my home Wi-Fi speeds have been painfully slow. My speed guarantee is 60mbps download and 20mbps upload. However I am receiving around 1-2mbps download and 3mbps upload. My upstream is currently 3....
Hi I’ve bought a camera and it can’t access the internet. I can’t get into the settings to change it from 2.4 to 5ghz if someone can help me out please
Our full fibre broadband comes to our house via a telegraph pole and overhead wire. This wire is hanging low, and I believe needs adjusting.If I call the contact number a line check is done and I'm dumped. If I respond to the auto-generated text as...
Hi,I have a Smart Hub Plus on the way to replace one I've already got (attempting to fix a digital phone problem).How do I preserve the settings from one Hub to the other, both in terms of the WAN, LAN and Wi-Fi set up (including the extender disks) ...
Calls to 0330 123 1150 are free, so why have I been charged for a 16 second call?
Anyone know if you can connect the Smart WiFi Plus Device's to the Pro Hub?
