Change over from BT

[Cesca1]

I’ve just today changed my broadband and Tv from  BT to  EE. I’ve had a text to advise it has now changed, but no information on a password for the EE internet, I’m still on BT internet. My hub hasn’t been changed, I was advised it would automatically change. Please advise on password for EE and the name of the EE Wi-Fi as there are 2 options showing when I’ve looked at it

[JimM11]

@Cesca1 If you have any e-mails from EE check incase they may have went into a spam box? If your hardware has not changed from BT to EE, then everything is still the same for your home broadband router to internet. You will have a new EE ID and account number hopefully in the welcome to EE e-mail! New hardware may not be supplied if EE/BT deem what you have is good enough. You can also get to everything through your MyBT account ID in the meantime.

[Cesca1]

Thank you for your help, I will check through my emails

Sent from my iPhone