Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My hub has solid yellow colours which started off blinking then went solid. I have tried turning the hub off and on again, I turned the plug off and on again, still no joy. The Internet connection checker on EE website says my area currently has exc...
I was a BT trialist (and Ex BT employee)... I took part in the Nuisance Call trial and also volunteer for the BT to EE Migration trial. Unfortunately the Migration was cancelled last year before it even started.So I moved tp EE (thinking it would hap...
The upload latency is constantly over 200, hovering around 220 - 280ms. This makes gaming literally impossible. Openreach have checked the line and have found no faults, EE technitian also found no faults within the service. We recieved a new router ...
I always seem to get ERR_CONNECTION_RESET when using WIFI this doesnt happen when i use mobile data on my phone. Im using a laptop so both the laptop and mobile when connected via WIFI will give me ERR_CONNECTION_RESET on MY own website which I know ...
I can’t access to my EE WiFi
Hi,Recently upgraded to "Full Fibre 500" (A few weeks back)Why do EE only provide a speed test must be run from within the Mobile APP?Why is there no speed test within the Router device itself? (there used to be)I'm seeing wildly differing results f...
I appear to be paying far more than other providers for my Broadband (Full Fibre 150) - can I discuss this with someone?
hi because of my upload latency is so high its making online gaming unplayable, anything i can do?
So ive recently switched over to EE from BT after there's prices were getting silly and so far I cant say im impressed at all.Firstly the speeds are up and down like a yoyo the best speed I have achived so far is 700mbps and on bad days ive been gett...
My broadband package has come to the end however there are no offers available to me aside the package that just expired. I want to downgrade to the essentail package but dont seem to b able
