Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,I've just moved over to EE broadband from BT and have a Smart Hub plus.I need to connect some wired connections distant to the smart hub and want to extend wifi signal in that of the house so previously I have set up a wifi router in bridge mode t...
Hi, I returned hub on 23.12.24, Royal Mail Tracking say it was delivered back to EE/BT on 31.12.24, I'm still receiving automated messages asking to return, I'm a bit concerned that they will charge me for the hub? Is there anyway I can check without...
Hi I ordered a broadband connection on 2nd September 2024. I post this today the 15th January and I still have no date for live connection. I live in a town serviced by BT Openreach, not in a remote area. The a new cable is required to be brought int...
thinking to bundle all my phones/mobile/tv/intruder system and broadband onto mone offer.cant get a bot to reply, or a human to talk to.is this usual for ee?many thanks for any assistance offered.
I switched from BT to EE last June, but I still can’t use the ‘manage broadband’ option on the web, as it just says order pending, I called about this before Xmas, and was told it would be fixed shortly, , it hasn’t so I called again today, and was ...
I cannot find any information in the box/instructions on how to activate the sim card inside the hub, can someone point me in the right direction please? Thanks in advance.
Our BT broadband contract came to an end so we've moved fully to EE now and been sent out an EE Smart Hub Plus to replace our BT Smart Hub 2. There seems to be a considerable reduction in range with the new EE box and an unstable or poor wifi connect...
Hello Everyone, Please take into account I'm a very new EE broadband user i switched 3 days ago from talktalk and I'm not very technology savvy so please be patient with me and keep this in mind thank you I have a amazon FireCube Gen3 6E a sony A95L ...
So I moved to a new building a few months ago and opted for EE Essential Full Fibre WiFi with a SmartHub Plus. After a nightmare getting it installed (they had the wrong serial number for my modem on file which apparently broke everything) it actuall...
Changed from Bt to New EE last summer. We have been unable access our account for broadband and landline. My wife has a mobile with ee and can access that. Initially they said we could not link broadband and landline account to her mobile so Peter se...
