Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Just wondered if anyone could help me, my EE hub has been playing up a lot recently. Especially whilst trying to game. I have disconnected all other devices besides my game that was connected to my internet but still no joy.
I work from home and have just switched from Plusnet to EE. Under Plusnet there was a "predictable" IPv4 address that my connection would present to a site, under EE it appears to float around on the 86.174.56.* and 109.146.206.* networks.As I am doi...
Hi, I upgraded my wifi from fibre 900 to the new 1.6gb gamers bundle, on the activation day (10th dec) OR engineer came out and changed the ONT over to a 2.5gb box and connected everything up. I got a text about 1.5 hours later saying my new line w...
I ordered a new hub via phone on Friday and was told it would arrive today(Monday) ee say they have dispatched it to Royal Mail at 1:45 am this morning and Royal Mail have confirmed this but have not said weather they have received it yet, should I s...
I have EE wifi.I have not been able to log my Amazon Toshiba Fire TV to EE wifi as there is EE cookies message which does not show fully. It says click ok if you accept cookies. Nothing happens. This is preventing me from logging into EE wifi for the...
I have been notified by Openreach that our area are now on a full fibre broadband network. They have asked me to contact EE (or alternative) to place an order to progress a Government voucher. However I am having difficulty in informing EE (I believe...
Hi, I recently bought the £39 for 30 days of Wifi. It worked for a day on my laptop, and then stopped working afterwards. Every other device I’ve tried using has worked. Essentially, I connect to the Wifi, and it doesn’t redirect me to the log in pag...
Hello,I requested for my broadband to be updated to Fibre over 2 months ago.Order keeps getting cancelled before the Engineer appointment to do the external work.Getting no updates from EE apart from 'internal error, should be fixed shortly'.Constant...
